Video: ISO agents comb through MTN data center

ISO raid mtn

Following the reported July 2 swoop on the MTN IT Data Center in Mutundwe, a Kampala suburb, a video footage said to be from the CCTV screening on that day has emerged, and it shows four men moving in the facility.

The raid is said to have been conducted by yet to be identified men from the Internal Security Organization (ISO).

A letter written by MTN Uganda Limited to the Uganda Communications Commission (UCC) about the case indicated that ISO agents “kidnapped” Moses Keefah Musasizi, who had access to the facility, at around 5:00 pm.

Though in the letter MTN doesn’t indicate where Keefah was picked from, they say that he was taken by the agents to ISO offices at Nakasero, a leafy suburb in Kampala and held there until 9:00 pm.

It is from there that he was taken to the Data Center and forced to give the “kidnappers” access to the Center, after which he was “directed to disconnect four servers in our Data Center”.

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MTN says that the above vandalism has severely impacted the processing of all Call Data details and resolution of customer queries, processing of Service information for their different products and processing of business financial reports.

The case has already been reported to the police. “MTN Uganda has, owing to the above breach of security, reported to Police a case of illegal intrusion into the Data Center and the disconnection of four information servers,” reads the letter. ” We await police investigation to determine the nature and motive of the above officers.”


It is not yet clear why the such was conducted but about two main speculations have been made — one is that MTN has been under-declaring its revenue and the second is that MTN was using the Center to spy on senior government officials on behalf of Rwanda.


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