Digital

The Medical Concierge Group, UAP Insurance partner to offer telemedicine services to insurers

tmcg boss and uap director shaking hands
Dr. Davis Musinguzi, the Managing Director at The Medical Concierge Group shaking hands with Mr. Stephen Chikovore, the Managing Director of UAP Old Mutual Insurance Uganda

The advancement in technology can now let you access close to everything with just a tap or two. From entertainment, information, and education, to even basic needs like health and insurance. Two companies: The Medical Concierge Group (TMCG), a telemedicine service provider and UAP Old Mutual Insurance have joined hands to make it even easier for medical insurers to get served much quicker.

The partnership is aimed at extending telemedicine services to UAP’s medical insurance members in a move to improve the accessibility, convenience and quality of healthcare provided to members.

It is through this partnership that TMCG will employ its Rocket Health team of licensed medical professionals to monitor and coordinate the healthcare needs of a select group of clients under UAP’s medical insurance scheme through convenient and time-saving services remotely.

These clients will have access to services like appropriate prevention and curative healthcare information, prevention and management of complications that may arise, periodic follow up to gauge the progress of their treatment, and effective counselling aimed at ensuring a positive attitude towards the care of their condition and management of their medication.

Away from the normal setting, expectant mothers undergoing antenatal care will also receive regular follow up to ensure a healthy pregnancy and safe delivery. They will access all these by simply using their mobile phones.

Dr. Davis Musinguzi, the Managing Director at The Medical Concierge Group notes that they have combined diverse expertise in telemedicine solutions for patients in Africa to bring the advantage of unlimited and affordable access to medical services at your convenience.

Mr. Stephen Chikovore, the Managing Director of UAP Old Mutual Insurance Uganda Ltd also applauded the partnership between them and TMCG and said that one of their main objectives is to leverage on digital technologies to deliver insurance solutions that lead in service and performance so as to enable customers sustain and grow their financial well-being.

This partnership will provide significant insights to understand the unique healthcare needs of insurance clients informing the design and integration of telemedicine to make health insurance more affordable, personalized and effective across Africa to achieve universal Health Care coverage.

TMCG last year unveiled an AI chatbot dubbed Mirembe, the first designed for health in Uganda, aiming at improving health service delivery through technology. You can find out here what a chatbot is and how it works.

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